Welcome to SnorOFF. These Terms & Conditions (“Terms”) govern your use of our website, mobile application, products, and services provided by SnorOFF.

By accessing or using SnorOFF, you agree to follow these Terms. If you do not agree, please discontinue using our services.

These Terms apply to all website visitors, customers, app users, and anyone who engages with our product or support team.

1. USE OF OUR WEBSITE & APP

By using our website or mobile app, you agree,

• To provide accurate, truthful, and complete information when required
• Not to misuse or attempt to disrupt our services
• Not to copy, modify, or reverse engineer any part of our app, content, or product design
• Not to use SnorOFF for any illegal, unauthorized, or harmful purpose

SnorOFF is intended only for users above 18 years of age.

2. PRODUCT & THERAPY DISCLAIMER

SnorOFF is a wellness and lifestyle device designed to help reduce snoring and support healthier sleep patterns.

It is not a replacement for medical treatment or professional diagnosis of any sleep disorder.

• Results may vary depending on consistency of use and individual differences.
• Consult a medical professional if you have severe obstructive sleep apnea (OSA), ongoing health concerns, or breathing related disorders.

By using the product, you acknowledge that the device is not a medical cure but a supportive therapy tool.

3. ORDERS, PAYMENTS & PRICING

All orders placed through our website or authorized partners are subject to acceptance.

• Prices may change without prior notice.
• Orders may be cancelled if payment fails, information is incomplete, or fraudulent activity is suspected.
• Once an order is placed, you will receive a confirmation email or notification.

We reserve the right to refuse service to anyone for valid reasons.

4. SHIPPING & DELIVERY

Delivery timelines depend on your location, courier availability, and order volume. While we try to deliver within the timeframe mentioned, delays may occur due to,

• Logistics issues
• Weather conditions
• Public holidays
• Local restrictions

We are not liable for delays caused by third-party delivery partners. However, our support team will assist you with tracking updates.

5. WARRANTY

SnorOFF devices come with a limited warranty (duration as defined on your product packaging or website).

Warranty covers,

• Manufacturing defects
• Hardware malfunctions not caused by external damage

Warranty does not cover,

• Physical damage, mishandling, or water exposure
• Normal wear and tear
• Unauthorized repairs or modifications

6. RETURNS, REFUNDS & REPLACEMENTS

Our return, refund, and replacement policies are available on our official website for clarity.

Please review those policies carefully before requesting any return or service. We reserve the right to approve or decline a request based on eligibility criteria.

7. APP USE & CONNECTIVITY

The SnorOFF mobile application requires,

• A compatible smartphone
• Bluetooth access
• Internet connection for login, updates, and syncing

We are not responsible for issues caused by,

• User device limitations
• Outdated operating system
• Network interruptions
• Denied permissions

Updates may change app features or interface over time.

8. USER ACCOUNTS & SECURITY

If you create an account,

• You are responsible for maintaining confidentiality of your login details
• You must notify us if you suspect unauthorized access
• You agree not to share your account with others

We reserve the right to suspend or delete accounts that violate our Terms.

9. INTELLECTUAL PROPERTY

All content on the SnorOFF website and app, including text, graphics, product design, logos, packaging, images, videos, and software is the intellectual property of SnorOFF.

You may not,

• Copy
• Reproduce
• Modify
• Sell
• Distribute
• Use trademarks
• Create derivative works

without written permission.

10. LIMITATION OF LIABILITY

To the maximum extent allowed by law, SnorOFF is not liable for,

• Indirect, incidental, or consequential damages
• Loss of data or revenue
• Misuse or mishandling of the device
• Third-party product interactions
• Delays in delivery or service

Our total liability will not exceed the purchase price of your SnorOFF device.

11. THIRD-PARTY SERVICES

SnorOFF may integrate or link to third-party,

• Payment gateways
• Delivery services
• External resources
• App stores

We do not control these entities and are not responsible for their content, policies, or failures.

12. TERMINATION

We may suspend or terminate access to our services at any time if,

• You violate these Terms
• Fraudulent or harmful activity is detected
• Required by law or regulation

Upon termination, your access to some features or services may be restricted.

13. GOVERNING LAW

These Terms are governed by the laws of India.

14. CHANGES TO THESE TERMS

We may revise these Terms occasionally.

Your continued use of SnorOFF means you accept the updated Terms.

15. CONTACT INFORMATION

For any queries regarding these Terms, please contact,

Email: support@snoroff.com
Phone: +91 0261-2494330
Address: BL 54, 127, 129 Khanpur Road, Mirapur, Kamrej, Surat - 394320, Gujarat, INDIA.

We’re here to help you with clarity, transparency, and trust.