Got Questions? We've Got Answers!
Frequently Asked Questions
What is SnorOFF?
SnorOFF is a smart, non-invasive therapy device designed to help reduce snoring and mild obstructive sleep apnea (OSA). It uses gentle neuromuscular electrical stimulation (NMES) to strengthen tongue muscles, helping maintain an open airway during sleep.
How does SnorOFF work?
SnorOFF trains your tongue muscles through mild electrical pulses delivered via a comfortable medical grade material mouthpiece. Regular daytime therapy (20 minutes a day) helps the tongue stay toned and prevents it from collapsing backward during sleep a main cause of snoring
Is SnorOFF a medical device?
Yes. SnorOFF is a clinically validated medical wellness device.
Who can use SnorOFF?
SnorOFF is suitable for 18+ adults experiencing primary snoring or mild obstructive sleep apnea (AHI ≤ 15). It’s ideal for individuals seeking a natural, non-surgical solution to improve sleep quality.
Who should not use SnorOFF?
People with pacemakers, implanted electrical devices, open mouth wounds, or severe sleep apnea should not use SnorOFF without consulting a doctor.
How long does each therapy session last?
Each SnorOFF therapy session lasts 20 minutes. The session is started by the user through the app and automatically stops on its own once the full session is completed, typically performed during waking hours.
When will I start seeing results?
Most users report noticeable improvement within 4–6 weeks of consistent daily use. Clinical studies show up to 46% reduction in snoring and 52% improvement in AHI.
Do I need to use SnorOFF every day?
Yes, for best results. Daily 20-minute therapy sessions are recommended for the first 6 weeks, followed by maintenance sessions 2–3 times a week.
Can SnorOFF completely stop snoring?
Results vary by individual. While it may not eliminate snoring entirely for everyone, it significantly reduces its intensity and frequency, improving both your sleep and your partner’s rest.
How do I use SnorOFF?
- Connect the device to your smartphone via Bluetooth.
- Place the mouthpiece comfortably on your tongue.
- Start a 20-minute therapy session via the app.
- Relax, the app will guide and monitor your session.
When should I use SnorOFF?
SnorOFF is designed to be used during the day while you are awake. You can comfortably use it while reading, watching TV, working time, or relaxing. The therapy does not require use during sleep and should not be worn overnight. Regular daytime use helps strengthen tongue muscles, which can support quieter and more restful nights.
Is the therapy painful?
No. You may feel a mild tingling or pulsing sensation on your tongue, which is normal and adjustable through the app.
Can I talk or eat during therapy?
No, it’s best to remain still and relaxed during the session for optimal stimulation and comfort.
How do I clean the device?
After each use, gently wipe the mouthpiece with a soft cloth or alcohol-free disinfectant wipe. Avoid submerging it in water.
How do I charge the SnorOFF device?
Use the provided USB charging cable. A red indicator light will show when charging and change color green once fully charged.
How long does the battery last?
A full charge typically lasts for 4–5 therapy sessions depending on usage intensity.
Can I replace the mouthpiece or electrodes?
Yes. The mouthpiece is detachable and replaceable. For hygiene, it’s recommended to replace it every 3 months of regular use.
How should I store SnorOFF?
Keep it in a dry, cool place, away from direct sunlight. Always ensure it’s clean before storing.
What if the device gets wet?
Wipe immediately and do not use until fully dry. Avoid immersing the control unit in water.
Which smartphones support the SnorOFF app?
The SnorOFF app supports Android (v9.0 and above) and iOS (v13.0 and above) devices with Bluetooth 4.0+ capability.
How do I connect the device to the app?
Enable Bluetooth on your phone, open the SnorOFF app, and tap “Connect” Select your SnorOFF unit from the available list.
Can I use SnorOFF without the app?
No. The app is required to start, control, and monitor your therapy sessions.
My device isn’t connecting, what should I do?
- Ensure Bluetooth is enabled.
- Make sure the device is charged.
- Restart the app and reattaching device.
- Try pairing again.
If it still fails, contact customer support.
How often should I clean the mouthpiece?
After every session. Regular cleaning maintains hygiene and device performance.
Can I use alcohol wipes or soap?
Use mild, non-alcohol disinfectant wipes or water-dampened cloth only. Avoid abrasive cleaners.
Is the mouthpiece waterproof?
The mouthpiece is splash-resistant, but do not immerse the control unit in water.
Where can I buy SnorOFF?
You can purchase SnorOFF from our official website or authorized medical distributors, dental and ENT clinics
What is included in the box?
- Therapy mouthpiece
- Control unit
- USB charging cable
- Quick start guide
- Instructions for Use (IFU)
What is the warranty period?
SnorOFF comes with a 2-year limited warranty covering manufacturing defects.
How do I claim warranty or replacement?
Contact our customer support team with your purchase details and device serial number. Our service team will assist you.
What is the return policy?
Unopened, unused products can be returned. For hygiene reasons, opened mouthpieces cannot be returned.
Is SnorOFF clinically tested?
Yes. SnorOFF has been evaluated in clinical studies demonstrating up to 46% snoring reduction and averaging a 52% reduction in the severity of sleep apnea after the same therapy regimen.
Is it safe to use electrical stimulation on the tongue?
Yes. The device uses low-intensity NMES pulses that are clinically safe, painless, and approved for oral therapy applications.
Can it replace CPAP?
SnorOFF is intended for mild cases or primary snoring. It is not a replacement for CPAP in moderate to severe OSA. Always consult your physician.
Does it interfere with dental implants or braces?
In most cases, no. However, users with metal dental work should consult their dentist before use.
Is there an age limit for use?
Recommended for adults 18 years and older.
I feel strong stimulation is that normal?
You can reduce intensity using the app settings. Always start with the lowest level and increase gradually.
The LED indicator doesn’t light up.
Ensure the USB cable and charger are working. Try a different port or charger.
The app shows “Disconnected."
Keep your phone within 1 meter and avoid other Bluetooth devices nearby. Reconnect through the app if needed.
How can I contact SnorOFF support?
- Email: support@snoroff.com
- Website: www.snoroff.com
- Helpline Number: +91 261 2494330
Where can I find tutorials or videos?
Visit our official website for quick video guides.
Can my doctor monitor my progress?
You can share your app reports or screenshots with your doctor for review. Clinic-level data integration is coming soon.
Is SnorOFF available internationally?
Yes, SnorOFF is available in select global markets.
Can I gift SnorOFF to someone?
Yes, absolutely. SnorOFF makes a thoughtful and practical wellness gift for partners, family members, or even office colleagues who struggle with snoring or poor sleep quality. It is easy to use, non-invasive, and suitable for everyday routines, making it a considerate gift that supports better sleep and overall well-being.
Contact Us
If you have further questions, our team is here to help.
Email: info@snoroff.com
Phone: +91 261 249 4330
Live Chat: Available on our website Monday - Saturday, 9:00 AM - 5:00 PM (IST).