Got Questions? We've Got Answers!

Frequently Asked Questions

Here you'll find answers to our most commonly asked questions. If you don;t see what you're looking for, feel free to contact us at support@snoroff.com.
About Snorff

What is SnorOFF?

How does SnorOFF work?

Is SnorOFF a medical device?

Who can use SnorOFF?

Who should not use SnorOFF?

Therapy & Results

How long does each therapy session last?

When will I start seeing results?

Do I need to use SnorOFF every day?

Can SnorOFF completely stop snoring?

Device Usage

How do I use SnorOFF?

When should I use SnorOFF?

Is the therapy painful?

Can I talk or eat during therapy?

How do I clean the device?

Charging & Maintenance

How do I charge the SnorOFF device?

How long does the battery last?

Can I replace the mouthpiece or electrodes?

How should I store SnorOFF?

What if the device gets wet?

App & Connectivity

Which smartphones support the SnorOFF app?

How do I connect the device to the app?

Can I use SnorOFF without the app?

My device isn’t connecting, what should I do?

Cleaning & Care

How often should I clean the mouthpiece?

Can I use alcohol wipes or soap?

Is the mouthpiece waterproof?

Purchase & Warranty

Where can I buy SnorOFF?

What is included in the box?

What is the warranty period?

How do I claim warranty or replacement?

What is the return policy?

Clinical & Safety Information

Is SnorOFF clinically tested?

Is it safe to use electrical stimulation on the tongue?

Can it replace CPAP?

Does it interfere with dental implants or braces?

Is there an age limit for use?

Troubleshooting

I feel strong stimulation is that normal?

The LED indicator doesn’t light up.

The app shows “Disconnected."

Customer Support

How can I contact SnorOFF support?

Where can I find tutorials or videos?

Additional Resources

Can my doctor monitor my progress?

Is SnorOFF available internationally?

Can I gift SnorOFF to someone?

Contact Us

If you have further questions, our team is here to help.

Email: info@snoroff.com

Phone: +91 261 249 4330

Live Chat: Available on our website Monday - Saturday, 9:00 AM - 5:00 PM (IST).

Worldwide Shipping

Worldwide Shipping

Fast & Reliable Delivery
We ship SnorOFF safely to your doorstep with secure packaging and tracked delivery.
Clinically Designed

Clinically Designed

Backed by Medical Science
Engineered using proven neuromuscular stimulation principles for safe, effective therapy.
Dedicated Support

Dedicated Support

24/7 Assistance
Our support team is available to help with setup, usage, and any questions.
Secure Checkout

Secure Checkout

100% Protected
Your payments are protected with encrypted, trusted payment gateways.